REDEASE IMPLEMENTS, MAINTAINS AND SUPPORTS BUSINESSES WITH THEIR INFORMATION AND TECHNOLOGY
We help companies of all sizes gain access to innovative technologies, so they can compete in a tech-dependent economy.
RedEase began as a computer support company, and we remain true to that part of our business. Our mission is to make computer support effective, affordable and reliable for all sizes of companies throughout Canada. We aim to be dependable, trustworthy and to deliver the best customer experience possible.
We value and strive to do business with companies who are:
- Honest and fair
- Wanting reliable computer systems
- Value being organized
- Interested in staying ahead of their competition
We want you to be able to run your business without worrying about the computer systems it depends on. That is why we developed Microdefense 24×7 as a monthly, subscription-based service.
With RedEase protecting your computers, you can sleep well at night.
Computer Troubleshooting and Repairs
With our managed service packages, we can remotely monitor, diagnose and repair your computers and networks, and in most cases, before you even know anything is wrong. When needed, we provide quick response on-site service, backed by our Help Centre. We also do emergency calls outside of normal office hours.
Our well-trained technicians are passionate about making sure your information technology functions as it should – as a tool that serves your business. When a RedEase tech works on your information system, you can relax, knowing that you’re receiving the best possible care.
The people of RedEase believe in delivering a high level of service to all of our clients.
President (and majority owner) Matt Edwards is a recognized systems architect and software development specialist. Matt has spent his entire career in the IT field, and brings a wealth of experience to every project he touches. An avid student of the industry, Matt uses a combination of speed reading and near-eidetic memory to gather and retain remarkable amounts of information in short periods of time.
General Manager Marcio Becegato spent the bulk of his career in Brazil, becoming a highly-regarded systems analyst and cybersecurity specialist in his own right. Marcio specializes in IT management and consults as an ITIL expert. He is better equipped at the enterprise level to know how to improve business technology processes. He has a Bachelors in Information Technology and an MBA and previously taught technology courses at UNIP in Brazil.
Marcio brings a blend of high energy and exceptional management skills to our clients. Marcio’s natural people skills help him to keep our techs and staff motivated and empowered to provide great service.