EZ Support

Everything you need to run smoothly

+ Monitoring + Maintenance + Managed Backup + IT Help Desk

Call us at (403) 396-3008.

  • EZ Support | Basic

    • Quarterly consultation
    • Monitoring of computer systems
    • Hourly rate charged for IT Help Desk, maintenance and onsite labour
  • EZ Support | Plus

    • Proactive repair of problems
    • Computer maintenance
    • Hourly rate charged for IT Help Desk and on-site labour
  • EZ Support | Complete

    • Plus Support
    • Unlimited remote support from our IT Help Desk
    • Hourly rate charged only for on-site labour

It’s Easy

Just call (403) 396-3008

Monitoring

We monitor your computer systems and proactively discover problems before they shut you down. We watch for:

  • Hardware and software issues
  • Network traffic including Internet browsing and file sharing
  • Security risks caused by viruses and spy-ware

When we discover a problem, we notify you by e-mail and then start fixing the issue.

Maintenance

We work with you individually to understand how you use your computer and we maintain your computer in a way that helps you be more productive.

  • Perform software updates
  • Speed up computers
  • Remove viruses and spy-ware
  • Repair security holes
  • Fix printer and network issues

Plus, we do all our maintenance after business hours so we don’t slow you down.

Managed Backup

Your data is essential and it needs to be protected. The right strategy not only ensures against data loss, but also promises minimal downtime in the event of hardware failure. RedEase Managed Backup is:

  • Industry compliant
  • Continually monitored and tested
  • Optimized to protect against data loss and downtime
  • Backed up to secure, reliable and fast servers in the Canadian cloud servers

With our backups, you know your data is protected.

IT Help Desk

We have specialized technologists who will answer your day-to-day questions and help you solve your need-it-now problems. Get support on:

  • Configuring user settings and e-mail
  • Common software programs
  • Connecting mobile devices
  • Printing, scanning and faxing
  • Purchasing hardware, software and office supplies

If you have ever been stuck on a computer problem then you know the value of having a qualified expert you can call.

We said “It’s Easy”—and it is.

Call (403) 396-3008 to get started.