Onsite Support

We provide on-premise computer services for customers who find having feet on the ground to be the most effective form of support.

Onsite support compliments our other offerings by ensuring your tech and your people receive comprehensive support.

Call Centre

Have problems and need immediate solutions? Call our help desk between 8:00 AM and 9:00 PM, Monday through Friday.

We can fix most problems remotely–but if not–we have technicians ready to drive to your office.

Remote Maintenance

We monitor your computer systems and proactively discover problems before they shut you down. When we discover a problem, we notify you by e-mail and start fixing the issue.

All this is done after hours, so we don’t slow you down.

EZ Support Team

Meet our EZ Support© team. First up is Aaron Newbury, our Office Manager. Aaron is responsible for managing the day-to-day operations of the Red Deer office and for...

Brennan brings 12 years of IT and management experience to the position.  As a native Red Deerian, he’s familiar with the city’s business sector...

RedEase Computer Support has promoted Jeoff Bueckert to EZ Support© Team Leader. Jeoff has many years experience in management and providing IT services, making him...


Jason Stephan, CA Tax Law RedEase maintains my computers so I can concentrate on helping my clients. Choosing their ongoing support was a good business decision.

Darren J Gagnon, CEO, L.A.N.D. Automotive Group, Drayton Valley Ford / Lacombe Ford / L.A. Auto Accessoryland / Central Alberta Rentals The RedEase team has been a great partner with our businesses. Reliable and knowledgeable and caring enough to really help our teams. Over the years, they have really taken the time to understand what our businesses do, what we need, and ensure we seldom have any computer problems; and if we ever do, they address them extremely effectively and efficiently for us. They are much appreciated.

Byron Henderson, Henderson Commercial I have found the RedEase technicians great to work with, they listen to my needs and they help me with quick and reliable service. Their call centre is quick to respond to any computer issues that I am having. Having RedEase there to keep my computer systems going makes them an integral part of my business and a key asset to me. I would highly recommend there services to any businesses out there.